Privacy Policy

1. General provisions

This Privacy Policy describes how we collect, store, use and disclose information that we receive from users of the Graff Piatto website. By visiting our website and placing orders, you agree to the terms of this Policy.

We respect your privacy and are committed to protecting your personal data in accordance with the legislation of the Republic of Kazakhstan.

2. Data collection

We may collect the following information:

• First and last name for customer identification;
• Contact phone number to confirm your order;
• Email address to send receipts and notifications;
• Delivery address for logistics and courier services;
• Information about viewed products and preferences (cookies).

3. Use of data

The collected information is used solely for:

• Processing and delivering your orders;
• Communicating with you regarding the status of your order;
• Improving our service quality and website performance;
• Informing you about special offers (only with your consent).

4. Data protection and transfer

We take all necessary technical and organizational measures to protect your data from unauthorized access, alteration or deletion. We do not sell or transfer your personal data to third parties, except courier services and partners involved in processing and delivering your order.

5. Contacts

If you have any questions regarding this Privacy Policy, you can contact us at info@graffpiatto.com or by phone +7 701 216 17 72.